How do I place an order for customized trophies and gifts online?
Placing an order at Presto Trophies is simple! Just follow these steps:
- Select your product: Browse through our wide range of custom trophies, awards, and corporate gifts.
- Customize your item: Add your personal touch by uploading your logo, message, or artwork. You can also provide the details and leave the design to us.
- Review your order: Double-check the product and customization details in your cart.
- Proceed to checkout: After confirming your items, select your preferred payment method. We accept Net Banking, Debit/Credit Cards, Wallets, and UPI.
- Order confirmation: Once payment is processed, you will receive a confirmation email with your order details.
Can I place an order without using the website?
Yes, we accept orders via email for your convenience:
- Send us an email: Write to orders@prestotrophies.com with your product choice, quantity, size, and any specific customization requests.
- Our team will assist you: Within 24 hours, one of our agents will contact you with a preview of your design and finalize the order.
- Confirmation and Payment: Once you approve the design, we’ll proceed with payment and shipment details.
This option is perfect for bulk orders or special customizations.
How long will it take to receive my order?
Delivery time depends on the order size and customization complexity. Generally:
- Standard orders: 2–3 business days.
- Bulk orders or custom designs: May take longer; you’ll be notified with an estimated delivery date during checkout.
We also offer express shipping options for urgent orders.
Can I make changes to my order after it has been placed?
Once an order is confirmed, changes may be limited. However, you can contact our support team at support@prestotrophies.com , call us +91 9051059444 within 24 hours of placing the order to request any modifications. We’ll do our best to accommodate your changes based on product availability.
What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, please:
- Contact our support team: Email us at support@prestotrophies.com or call us +91 9051059444 within 48 hours of receiving your order.
- Provide order details: Include your order number and photos of the damaged or incorrect item.